Which regions in France do you specialize in?

Loire Secrets is a specialist DMC for the Loire Valley, Normandy, and Brittany, offering unique connections in these three iconic regions.

Do you handle international clients from North and South America?

Yes, we regularly welcome guests from the USA, Canada, Mexico, Brazil, and Argentina, providing services tailored to their specific expectations.

Are your tours available for English or German speaking travelers?

Absolutely. Our experts, including Marine Prat and Marie-Edwina Provost, design itineraries for English, German, and international travelers with dedicated multi-lingual guides.

What kind of wine experiences do you offer in the Loire Valley?

We offer high-end wine tours, from private tastings with winemakers to vertical tastings of rare vintages in historical troglodyte cellars.

Can you organize a combined tour of Normandy and the Loire Valley?

Combining the Chateaux of the Loire with the history of Normandy is one of our specialties. We handle all logistics between these regions.

Do you cater to travelers from Asia?

Yes, we welcome many guests from Asia, focusing on high-end cultural heritage, French 'Art de Vivre', and luxury shopping experiences.

What makes Loire Secrets different from other DMCs?

Our local roots and our team's expertise (Marine and Marie-Edwina) allow us to open doors to private estates and hidden gems that standard agencies cannot access.

How do you assist travel agents from the UK or Mexico?

We act as your local partner on the ground, providing 24/7 support, expert local knowledge, and seamless execution for your clients' stays.

Is your agency founded on local expertise?

Founded by Karine Guyon, Loire Secrets is built on a deep passion for the French territory and a commitment to authentic, high-quality receptive tourism.

What is the best way to start planning a custom trip?

You can reach out to our travel designers via loiresecrets.com to discuss your interests, and we will build a personalized itinerary for you.

Privacy Policy

Last updated: September 2026

At Loire Secrets, we respect your privacy and are committed to protecting your personal data.

This Privacy Policy explains how we collect and use your personal information when you visit our website, contact us or request information about our travel services.

1. Who we are

The website www.loiresecrets.com is operated by:

Loire Secrets
82 T LEVEE DU ROI RENE ST MATHURIN SUR LOIRE, 49250 LOIRE-AUTHION
Email: contact@loiresecrets.com
Phone: +33 (0)2 41 91 94 76
Company registration number: 44853473500080

Loire Secrets is responsible for the processing of personal data collected through this website.

2. Personal data we collect

When you contact us or submit an enquiry through our website, we may collect information such as:

First and last name
Email address
Telephone number
Company or organization name
Type of enquiry
Postal address
Country
Preferred travel dates
Number of travellers
Travel requirements and preferences
Any other information you choose to include in your message

We may also collect certain technical information when you browse our website, such as your IP address, browser type, device information and information relating to your use of the website.

We only collect personal data that is relevant and necessary for the purposes described in this Privacy Policy.

3. How we use your personal data

We may use your personal data to:

Respond to your enquiries and requests for information
Discuss and understand your travel requirements
Create tailor-made travel proposals
Organize and manage private tours and travel services
Communicate with you regarding your travel plans
Send you our newsletter and other marketing communications, where you have given your consent or where otherwise permitted by applicable law
Manage our relationship with clients and professional partners
Improve our website, services and user experience
Understand how visitors interact with our website
Detect and prevent fraudulent or unauthorized activity
Comply with our legal and regulatory obligations

We do not sell or rent your personal data to third parties.

4. Legal basis for processing

Depending on the circumstances, we process your personal data on the following legal bases:

Pre-contractual measures and performance of a contract

We may process your information when you contact us to request information, a proposal or the organization of a trip, or when we need to provide services you have requested.

Consent

Where required by law, we ask for your consent before processing your personal data for specific purposes, such as certain marketing communications or non-essential cookies.

Legitimate interests

We may process certain information where this is necessary for our legitimate interests, such as improving our website and services, understanding how visitors use our website, managing our business relationships and ensuring the security of our website.

Legal obligations

We may also process and retain certain information where this is necessary to comply with legal or regulatory obligations.

5. Contact forms

Our website includes contact and enquiry forms that allow you to provide information about yourself and your travel plans.

The information submitted through these forms is used to respond to your enquiry and, where applicable, prepare and organize the travel services you have requested.

Please only provide information that is necessary for us to handle your request.

By submitting a form, you acknowledge that the information you provide may be processed for the purposes described in this Privacy Policy.

6. Website analytics and Google Tag Manager

We use Google Analytics to understand how visitors use our website and to measure website traffic and performance. This helps us improve our website, its content and the services we provide.

We use Google Tag Manager to manage and deploy tags and tracking technologies on our website. Google Tag Manager itself does not generally collect the information measured by these tags; it allows us to manage the technologies used on the website.

Depending on the configuration of our Google Analytics and other tags, information such as pages visited, interactions with the website, approximate location, device and browser information may be collected.

Where required by applicable law, non-essential analytics cookies and tracking technologies are only activated after obtaining your consent.

You can accept or refuse these technologies through our cookie consent mechanism and change your preferences at any time.

Google may process certain data in accordance with its own privacy practices. For more information, please consult Google’s privacy documentation.

7. Cookies

Our website uses cookies and similar technologies.

Cookies may be used for different purposes, including:

Strictly necessary cookies, which are required for the proper functioning of the website;
Analytics cookies, which help us understand how visitors use the website and measure its performance;
Other cookies or tracking technologies, where applicable, which may be used for additional functionalities or services.

Where consent is required, non-essential cookies are not activated until you have given your consent.

You can accept or refuse different categories of cookies through our cookie consent mechanism. You can also withdraw or modify your consent at any time.

Please note that refusing certain cookies may affect some website functionalities.

8. Google and data processing

Some services used on our website are provided by Google, including Google Analytics and Google Tag Manager.

Google may process personal data in connection with these services. Google states that data from users in the European Economic Area is processed through European infrastructure before being forwarded for further processing, and that Google Analytics does not log or store individual IP addresses from users in the EU, UK or Switzerland.

9. Who may receive your personal data?

Your personal data may be accessed by members of the Loire Secrets team who need the information to respond to your enquiry or provide our services.

Where necessary, we may also share relevant information with trusted service providers and travel partners involved in organizing your trip, such as:

Hotels and accommodation providers
Local guides
Transport providers
Restaurants
Activity and experience providers
Other tourism partners involved in delivering the services requested

We may also use technical service providers for website hosting, maintenance, security, analytics, lead management and communication.

These parties only receive the information necessary for the services they provide and are expected to process personal data in accordance with applicable data protection legislation.

10. How long we keep your personal data

We keep personal data only for as long as necessary for the purposes for which it was collected, unless a longer retention period is required by law.

Information relating to enquiries may be retained for the time necessary to manage the request and our business relationship.

Information relating to clients and bookings may be retained for the periods required for accounting, legal and contractual purposes.

Where you have subscribed to marketing communications, your information will be retained until you unsubscribe or until it is no longer necessary to retain it.

Personal data that is no longer required will be deleted or anonymized.

11. Your rights

Under applicable data protection legislation, you may have the right to:

Access your personal data
Request the correction of inaccurate or incomplete information
Request the deletion of your personal data in certain circumstances
Request restriction of processing in certain circumstances
Object to certain processing activities
Request portability of your personal data where applicable
Withdraw your consent at any time where processing is based on consent

If you receive marketing communications from us, you can unsubscribe at any time by using the unsubscribe link included in the relevant communication.

To exercise your rights, please contact us at: contact@loiresecrets.com

We may ask you to provide information necessary to verify your identity before processing your request.

You also have the right to lodge a complaint with the Commission Nationale de l’Informatique et des Libertés (CNIL), the French data protection authority.

12. Data security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, alteration, disclosure or destruction.

However, no method of transmission or storage over the internet can be guaranteed to be completely secure.

13. Third-party websites

Our website may contain links to third-party websites, including websites operated by hotels, tourism partners, social media platforms or other service providers.

Loire Secrets is not responsible for the privacy practices of these third-party websites.

We recommend reviewing their privacy policies before providing them with personal information.

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website, technology or applicable legislation.

The latest version will always be available on this page, with the date of the latest update indicated at the top.

15. Contact

If you have any questions about this Privacy Policy or how we process your personal data, please contact:

Loire Secrets
82 T LEVEE DU ROI RENE ST MATHURIN SUR LOIRE, 49250 LOIRE-AUTHION
contact@loiresecrets.com
+33 (0)2 41 91 94 76

Data Protection Authority

You may also contact the French Data Protection Authority:

Commission Nationale de l’Informatique et des Libertés (CNIL)
3 Place de Fontenoy
TSA 80715
75334 Paris Cedex 07
France

Website: www.cnil.fr

Une belle découverte de la région, avec un super guide de l'humour des connaissances merci Vincent, nous avons réalisé une sortie VAE le long de la Loire et dégustation à la cave CALVEZ et Bobinet , merci Seb ! Nous avons également réalisé l'escape GAME en VAN, merci Clarisse. Vraiment je recommande, le prix est complètement justifié pour les plus retissant. Merci Marie Edwina pour vos conseils. Bonne continuation à toute l'équipe pour cette nouvelle saison.

leon flora

Dans le cadre d'un temps de cohésion d'équipe, nous avons réalisé une chasse au trésor dans les rues de la ville de Blois sur le thème de Robert HOUDIN. Toutes les équipes se sont pris au jeu. Ariane a su animer et emmener l'ensemble des participants dans ce monde qu'est la magie. Je recommande fortement Loire Secret pour vos évènements de cohésion d'équipe

Pôle ESMS 41 Sessad

Un super moment en équipe ! Merci Loire Secrets d'avoir rendu l'organisation facile !

Karine bouget

Nous venons de réaliser un évènement sur le château du Clos Lucé pour un groupe de 35 personnes entièrement organisé par Loire Secret et superbe journée. Les activités étaient originales et bien organisées ainsi que le repas atypique nous ont fait passer une très belle journée. Je recommande à 100%.

Adrien Angelliaume

Nous avons organisé notre séminaire avec Loire Secrets pour 70 personnes. Les activités étaient super originales, très bien organisées. Marine était au top pendant toute la durée du projet (pendant l’organisation et sur place)! Je conseille à 100%

Mathis Isaac-Dognin

Je viens de faire un séminaire organisé par Loire Secrets. En un mot : génial. Organisation au top, lieu agréable et adapté au nombre de participants, et pour finir animation super sympa.

Sophie Fremont

Nous avons eu la chance de participer à un séminaire pour 11 personnes absolument parfait, organisé autour de Saumur. Tout a commencé par un accueil remarquable à l’Abbaye de Fontevraud pour un déjeuner dans un cadre chargé d’histoire, suivi de notre réunion dans une superbe salle parfaitement équipée. L’équipe sur place a été adorable, très à l’écoute de nos besoins et extrêmement réactive à nos demandes. Le soir, nous avons embarqué pour un dîner inoubliable sur un bateau privatif. Le batelier, véritable passionné, nous a fait découvrir la Loire et son écosystème avec une grande générosité. Le paysage était tout simplement magique. Le programme s’est poursuivi par une visite de l’Abbaye, toujours aussi majestueuse, puis le lendemain par un rallye dans la ville de Saumur. Une façon originale et ludique de découvrir la ville tout en s’amusant ! Le déjeuner du jour suivant, dans un restaurant troglodytique, a été tout aussi réussi, avec un respect parfait de notre timing. Ce séminaire fut un vrai moment d’équilibre entre travail et détente. Une organisation sans faille, des lieux d’exception, et une ambiance conviviale. Un grand bravo et merci à LOIRE SECRETS qui ont contribué à cette expérience exceptionnelle ! INGERSOLL FRANCE

CATHERINE FERNANDES

Nous avons passé un excellent moment lors de l’événement organisé par Loire Secrets (évènement de plus de 300 personnes) ! L’organisation était impeccable, l’ambiance conviviale et les activités proposées très intéressantes. Une expérience enrichissante et parfaitement orchestrée. Je recommande vivement Loire Secrets pour leurs événements de qualité !

julien POIRIER

Nous sommes passé par Loire secrets pour notre assemblée générale le 17/06/25, nous avons trouvé le team building idéal sur le thème rso et clés en mains ! Une équipe au top et de très bons animateurs ! Je recommande à 200%

Maëva DOUARE

Cela fait quelques années que je bosse avec Karine et ses équipes pour mes clients et franchement c'est toujours une énergie de ouf ! une organisation au top. Des animateurs dynamiques et bourrés de talents. Franchement je recommande pour vos événements d'entreprises et autres teambuilding !

Alexis Desjeux